FAQ

Do you ship internationally?

Yes, We ship worldwide. International shipping is a flat rate of $28. International orders can take up to 3 weeks to arrive once shipped and do not receive a tracking number. If you require a tracking number for an International order please email us prior to ordering.

How long will my order take?

We aim to get you your orders as soon as we possibly can and most orders are made within a few days after your order has been placed and shipped within 5-7 business days. However, please allow up to 14 days to receive your order after payment as all of our products are hand-painted and custom made to each order.

What size should I order?

Please refer to our sizing chart:

Do you offer exchanges/refunds?

Due to My Lily-Ann’s custom nature of the products, we cannot accept returns and exchanges. Please see our Shipping and Returns Policy

How do I contact you?

Please contact us via email on mylily_ann@yahoo.com.au or message us on our Instagram or Facebook pages. We pride ourselves on our quick response rate and are happy to answer and questions or queries regarding our products and services.

What type of material do you use?

All designs are hand-painted onto 100% soft cotton bodysuits using eco friendly and non-toxic mediums.

How do I look after my product?

It is recommended that you hand wash or wash on a delicate cycle. Use a warm iron. Paint and design soften of time.
Please note that incorrect care may lead to fading.